[Resolved]  St Courier — Non-Delivery of parcel consignment

Address:

Coimbatore, Tamil Nadu

My father Sri. K. Satyanarayanan residing at #54, Meenakshi Nagar, Near Priya Nagar, Telungupalayam Pirivu, Coimbatore - 641 039 has booked a parcel consignment of books to Sri. B. Gururajan, 9/173/1, Flat # 403, Venkateswara Apartments, Venkateswara Nagar, Malkajgiri, Hyderabad - 500 047 on 08/11/2012 through ST courier at Telungupalayam Pirivu Franchise vide receipt #[protected]. The value of the consignment is around Rs. 1000/- and was in dire need at the destination. Despite repeated followups with ST couriers there is no proper reply and only false promises which are not kept. There is a complaint # which was registed on 14/11/2012 , the complaint no is AK 41208. Till date the consignment has not reached the addressee. The sender's phone # is[protected] and the receiver's phone # is[protected].

I urge you to take up the matter with the concerned and solve the issue as the tracking shows that on 10/11/2012 the consignment is in transit between Chennai to Hyderabad and thereafter there is no information. The status still shows as pending. This has created untold misery in the form of repeated calls to Mr. Dhanasekhar whose number is[protected]. Most of the times this number will be engaged and if he comes on line he would give false promises like the item will be delivered within one hour repeatedly.

The consignment is of importance to us and we urge you to help us in this matter and let us know whether there is any legar remedy to such untold harassing of hapless customers.

Regards,

S. Rangarajan(For K. Satyanarayanan)
[protected]@yahoo.com