[Resolved] STAR CJ Alive / Lock & Lock Containers Order — order received is not as per the shown while booking

anchal.26

from New Delhi, Delhi

Address:

Gautam Buddha Nagar, Uttar Pradesh

Hi,
we have ordered a product from star cj using online shoping. and the order which is recevied is not as per they shown it on tv. we have ordered lock and lock container, which contain a set of casroles and a 1000/- worth VLCC gift voucher as free gift. but we didnt recevied that gift voucher in the delivered parcel. we called the customer care of star cj also they said they will look into it i have registered the complaint on 2 may 2011 named divya singhal. but i didnt receive any response till now.

order number: [protected].

thanx
divya singhal

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Aug 13, 2020

Complaint marked as Resolved

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SHOP CJ Network Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Thank you for writing to Star CJ alive.
We deeply regret the inconvenience caused to you and are currently investigating the issue highlighted by you.
We shall revert to you within 3 working days by phone or email
In case your query requires further investigation we will keep you informed on the time required for resolution.

Warm Regards,
Star CJ Customer Service Team

anchal.26

from New Delhi, Delhi

still did nt get the response fron the star cj team..