[Resolved]  Star Cj Alive — delivery of defective Reebok Kit

Address:Mumbai Suburban, Maharashtra

I had booked a Reebok kit from StarCJ Alive which was delivered on 14/8/10. The size of the shoes was small and the exchanged kit was delivered on August 27, 2010. I informed their executive on Monday and then once again on Wednesday (Mr. Ali). I was told that i was not eligible for exchange as the original kit was delivered on Augst 14, 2010 and more than 15 days had elapsed. When StarCJ exchanges the whole kit (delivered on august 27, 2010) and provides a defective product with the kit how is the customer responsible. It seems that StarCJ is buying rejects/seconds from reputed companies and selling the same as a new product. I just want to inform customers that Star CJ is a fraud.

Maria Saldanha
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Mar 18, 2016
SHOP CJ Network Customer Care's response
Hi Maria, We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future. Regards, Shop CJ ORM Team
Verified Support
Mar 18, 2016
SHOP CJ Network Customer Care's response
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SHOP CJ Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2029
    Pending
    347
    Resolved
    1185
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View all SHOP CJ Network contact information