[Resolved]  Star Cj Alive — PHONE NOT WORKING

Address:Delhi

Respected Sir/Madam,

I have purchased a KARBONN A1 mobile phone from STAR CJ ALIVE .. Order nbr : [protected] dtd 27/05/2012 Price : 4990Rs.
The phone got stop functioning all sudden dtd 7/9/12 & after this we have called the STAR CJ ALIVE to take the action against this , they have given me a another nbr [protected] to register your complaint.
After this I have tried this nbr & found that it is continues coming busy… Again I have called STAR CJ ALIVE & they told me to retry & I have done it again & after this again I called & got the same answer i.e please try.

The after sales service provided by the STAR CJ ALIVE is very poor/pathetic which is of no use .. They are just keep on repeating the same & no solution has given..

I want to get my handset replaced or request to get the money back ASAP..

Best regards
Naresh
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Naresh,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

Thanks!

Regards,
Shop CJ India

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