[Resolved]  STAR CJ Alive - Princeware Poppy Pet &veggie Fresh Container Set — Non receipt of 6 microwavable plates & spoons as advertised on 20/11/2011

Address:

Mumbai Suburban, Maharashtra

I ordered princeware poppy pet set &veggie fresh containerset on 20/11/2011 during the late evening telecast of the tele add on star CJ alive channel. The add also mentioned a free gift of 6 mircrowavable plates and spoons. I made the booking from the companies tele agent named Krishna and while placing the order, I had confirmed with him about the free gift which he confirmed . The tele recorded conversation may be checked along with the tele add of that evening ( order No.[protected] )
The product was recevied on 23 / 11/2011 and payment made . However on checking the box , it was found that the free gift was missing. I immediately lodged a complain with the Company and recevied a SMS that they will get back soon. However no reply was recevied ,so I followed with them on a number of time and recevied the same reply that they will call back with 2 hour but no calls were recevied.