[Resolved] Star Cj Alive — Refund not processed by Star CJ Alive | |||
Hi, This is in continuation of a complain that I had logged with consumer forums in India about Star CJ. Personally the review about this site called Star CJ is that it is a complete Waste. It’s unbelievable but it’s true that STAR CJ is a business run by illiterate . I had ordered a Neeta Lulla Saree which when I received was a damaged product. This damaged saree was returned within the deadline and it was collected by DTDC courier on the 11th of November 2010 and they gave us a docket number “D03680420”. After this whenever we call them, they say that though they have received the product but they are not able to trace it. We have recorded these conversations we had with them, and now intend to nail these jokers Buyers are advised not to purchase anything from this television channel called “STAR CJ” or if intend ot, buy at your own risk. These useless are thieves who are sitting people to rob of their hard earned money Sneha Roy [protected] / [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
dont buy any products from star cj alive.. company is biggest fraud... they deliver only defective piece... if you have money and you want to waste that money then you can obviously go to star cj
star cj fraud company - stay away from it
star cj fraud company - stay away from it
Dear Customer,
Thank you for patiently waiting for Star CJ alive to investigate and resolve your service request.As discussed over the phone above service issue highlighted has been resolved to your satisfaction.
We request you to treat this incidence as an aberration to the quality standards we strive to achieve for our valued customers like you.Your feedback is valuable as it helps us enhance services for you and
review our processes.In case you need further assistance, please do call or email us. We’ll do our best to help you.
Assuring you of our best services at all times
Warm Regards,
Star CJ Customer Service Team
Thank you for patiently waiting for Star CJ alive to investigate and resolve your service request.As discussed over the phone above service issue highlighted has been resolved to your satisfaction.
We request you to treat this incidence as an aberration to the quality standards we strive to achieve for our valued customers like you.Your feedback is valuable as it helps us enhance services for you and
review our processes.In case you need further assistance, please do call or email us. We’ll do our best to help you.
Assuring you of our best services at all times
Warm Regards,
Star CJ Customer Service Team
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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We shopped from them after palcing an order on their number “[protected]”. The details of this product was highlighted on their channel “Star CJ Alive”
The item “Zariene Khan Amber Yellow Saree”, worth Rs. 2699, was found defective and after logging multiple requests the item was finally collected after more than 15 days.
Now it has been more a month, however there is yet no refund.
The process, as conveyed by them was – the refund is sent after they collected the item. The item, with the free gifts was sent to them, that was collected from our house by the courier company person, however still there has been no response inspite of their promises that the cheque of Rs. 2699 will be refunded within 7 working days. The person who collected the item provided us with a docket number :: D03680420
A request – people must check before buying any product from Star CJ Alive.
From,
Sneha Roy
[protected] /[protected]