[Resolved]  Star Cj Alive — symphony air cooler pump is not working

Address:

East Delhi, Delhi

hello sir
my name is pooja and i live in delhi. a symphony air cooler was bought by me on date 07/05/2013 by STAR CJ alive. and after that water pump of my cooler is not working properly, when i complaint against this pump to company or STAR CJ alive, they always makes some excuse and they are not responding me, today is 18 June 2013 and still they said we are working on your complaint, sir i am seriously fed up of all this kind of excuses and i have a humble request to you please take a strict action against this company and their franchisee
i am seriously not enjoying of this cooler and it just a wasteful product for me without water pump,
sir i m sending the details of this company and a copy of bill..
M/S NSA RRADEX PRIVATE LTD
Franchisee of STAR CJ network india private ltd
village sampka jamalpur, pataudi road, tehsil -pataudi , gurgaon , haryana pin 123503
vat tin - [protected]V
CST TIN -[protected]C

Onvoice no.[protected]
date 07/05/2013
order no. [protected]
DOCKET NO[protected]