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Symphony Limited Complaints & Reviews

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Updated: Mar 9, 2025
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Symphony Limited reviews & complaints(723)

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B
Bipinpatil74
from Kalyan, Maharashtra
Mar 9, 2025
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Water cooler desert type

Address: B5/801, Raunak City, Kalyan west

We have water cooler (Desert) and it is out of warranty. While operating cooler is not giving effective cool air. Please send the service person at Home for servicing

Regards,

Bipin Patil...
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G
Gangaentp
Jul 8, 2024
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Cooler not working

Address: NAJIBABAD

Pump not working...
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S
sowmya R rani
May 14, 2024
May 21, 2024
This thread was updated on May 21, 2024
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We purchased air cooler on[protected] from GIRIAS B H Road Shimoga but from the date of purchase night only the fins are closing and air is not passing through cooler. We raised complaint by the next day that is[protected]. After this they have sent 2-3 times technicians but all failed to correct it. We purchased it for my mother for summer season now rainy season is also starting but the dealer says he can't help anything.
Symphony Limited customer support has been notified about the posted complaint.
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It's cleared now they have replaced the new fins.
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    P
    [email protected]
    from Mhaswad, Maharashtra
    May 7, 2024
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    Broken Product Received

    Ordered the Symphony Cooler, came broken.

    Need the replacement

    Order Number:[protected]
    Type: 70I Desert Tower Aircooler

    Phone number: [protected]...
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    S
    srirangu
    May 6, 2024
    Jun 11, 2024
    This thread was updated on Jun 11, 2024
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    Tower Fan

    Purchased on 8th March 2024. Stopped swing function within a month. Product under warranty. No response from them even after registering complaint thrice. Latest complaint no BL[protected]...
    +1 photos
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    N
    Nayeems
    Apr 30, 2024
    May 2, 2024
    This thread was updated on May 2, 2024
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    Website: shop.symphonylimited.com/collections/desert-air-coolers?utm_source=Google&utm_medium=CPC&utm_campaign=AM_Google_PMax_CombinedAudience_DC_SouthHemi_Feb24&gad_source=1&gclid=CjwKCAjwrcKxBhBMEiwA

    I ordered a product from Symphony on 22nd of April and booked a product with order number Order #65842-1 which was shipped through Delhivery with AWB[protected] to be delivered on 27th of April, they are not delivering the product and false stating that delivery couldn't happened. At symphony, i tried reaching out to customer care at number [protected] but it never gets connected. I need refund as product is not delivered.
    Symphony Limited customer support has been notified about the posted complaint.
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    Product was delivered on 1st May 2024
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      S
      symphony padur
      from Chengalpattu, Tamil Nadu
      Apr 22, 2024
      Apr 22, 2024
      This thread was updated on Apr 22, 2024
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      Ac/ service

      Address: Padur symphony Owners wefare Association ,OMR ,Rajiv Gandhi salai,Padur,chengalpattu dist-603103

      Need to service...
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      M
      Mk123456
      Apr 12, 2024
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      Product not delivered yet even after paying full amount

      I have book symphony cooler 3d 20 lit on 7 th apr today 12 apr still product not delivered.

      Ii feer that company will cheat me as no phone call or intimation on this. I even can't call customer care. If you call customer care no option for delivery problem....
      +1 photos
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      A
      Ayushi96
      from Bengaluru, Karnataka
      Apr 8, 2024
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      Product not working after delivery

      Address: 3rd floor, 20, 1st Cross Road, BDS Layout, Dr.Shivaram Karanth Nagar, Jakkuru, 560077, Bengaluru

      I received symphony air cooler touch 35 through reliance digital. The product did not work after i unpacked it. Placed complaint but no action has been taken either by symphony or reliance digital. My 10k is stuck and i deprived of the service that was promised to me. This is mental torture....
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      M
      mathe79
      from Bengaluru, Karnataka
      Feb 27, 2024
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      DAMAGED Product ORDER 56586

      Address: SARJAPURA, BANGALORE

      Ordered a acoto320-diet 3d 20i cooler from bangalore on symphony website
      [protected] hsn
      got assigned to some guy at hubli
      after 5 days got a damaged product
      logged ticket, called cust care, send email to wecare, send email to whatever emails available
      none of the guys care...
      One service guy said they are all busy
      i am requesting to take back this junk product
      it is not worth the pain...
      +1 photos
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      P
      [email protected]
      from INDORE, Madhya Pradesh
      Jun 7, 2023
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      Sumo air coolers

      We had purchased 2 Symphony Sumo air coolers in Indore as per bill attached.
      No body came for installation and we were advised to do it ourselves.
      However, on installation we do not find any effective cooling.
      Its possible that these are not positioned correctly.
      We would appreciate if someone could visit and help us.
      We intended to install a few more in our project but that would depend on their success.br...
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      M
      Madhukar Pokala
      from Hyderabad, Andhra Pradesh
      Jun 5, 2023
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      Unethical behaviour faulty product

      Address: 12 11 223 FLAT NO 303 3RD FLOOR, RESIDENCY WARASIGUDA SECUNDERABAD, SITAPHALMANDI NR ANDHRA BANK ATM, RESIDENCY WARASIGUDA SECUNDERABAD

      We have purchase Symphony Duet Mini Powerful Personal Table Cooling Fan on 18th May'2023 from your website, the same has been delivered on 22nd May'2023 and we have started using it, but unfortunately it stopped working next day of delivery which is on 23rd May'23, we raised complaint and your technician has come and told this can't be repair as this model and product has problem, he suggested to go with replacement.

      We didn't...
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      D
      Deepavalmiki
      from Bengaluru, Karnataka
      May 18, 2023
      Resolved
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      Resolved

      Regarding customer support

      Address: Anantapur

      Hi Team,

      I have Purchased Symphony air cooler last month ie., 10 th April but the air
      vertical lower plates touch 80 cooler got broken raised a complaint regarding the lower plates to customer service .Non of the customer service is not responding properly, it has been almost more than 15 days simly customer service people are telling will resolve but it didnot got resolved my Issue.If this kind of service symphony...
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      N
      Nilufar1405
      from Sindhanur, Karnataka
      May 15, 2023
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      PCB board not working

      Address: Sindhanur
      Website: Kenstar official website

      Even after raising multiple complaints since 2 months there is no response to solve the issue my air cooler has. PCB board is not working for my cooler. Technicians never lift the call even calling them 1000 times. Worst technicians and worst people...
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      S
      Srini(mama)
      May 4, 2023
      May 4, 2023
      This thread was updated on May 4, 2023
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      DUET Cooler

      Order placed and not yet delivered. Till now no updatees. kindly help...
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      N
      Nowshad C S
      from Bengaluru, Karnataka
      May 1, 2023
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      Order ID - 40996

      Address: Symphony House, FP12-TP50, Bodakdev, Off Sarkhej - Gandhinagar Highway, Ahmedabad, Gujarat, 380054

      This order was placed on 1st April. This product was under express delivery. I have been notified that it will be delivered within 5 to 6 business days. Later I got confirmation message that, order will get delivered on 11th April. However, no product delivered till 24th April. I had to call on a daily basis and sometimes once in 2 days and then once in 3, 4 days in between 11th April to 24th April. No proper support, no proper escalation...
      +1 photos
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      A
      Arasiannal
      from Salem, Tamil Nadu
      Apr 28, 2023
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      Defective product/ Non working product delivered

      Address: Symphony Salem

      Ordered Symphony Air cooler diet 3D model from reliance digital on 23/04/2023 and was delivered on 24/04/2023. The product didn't work at all. Symphony is not giving proper response to the issue and is ignorant of the complaint. It's been several days....
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      D
      Dhamapal Gawai
      Apr 25, 2023
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      Regarding to symphony air cooler water sensor not and water pump not working

      I am buy symphony dit3d i30 air cooler on 22-april-2023 then cooler water sensor and water pump not working. so i call to service center on 22-april-2023 11:27am they told me your complaint is register and service provider come your home between 48 to 72 hours but its 4rth day person not come.
      and they did not provide service as per they told. i called many times but not response. its so harassment. please do action on that my name...
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      S
      [email protected]
      Apr 22, 2023
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      Newly purchased air cooler deuce 25 is not working

      Address: Devanandanam

      Yesterday I purchased a Deuce 25 Air cooler. During installation, I found its water pump is not working. I registered a complaint yesterday vide Ticket number#CO[protected]. After 48 hours, there is no any Technician contact with me.

      Please let me know, how many time to take I am waiting to use this machine?Why would one want to purchase a cooler?

      I wish to purchase this cooler due to the extreme climate condition....
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      V
      vikash 1995
      from Jodhpur, Rajasthan
      Apr 20, 2023
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      Cooler service

      Address: Village+post -pasai, police station -poreyahat, district -godda, jharkhand (814153)

      My complain registered 17/04/23 and complain no-DH[protected] but not provided service and not responding service centre so I am unhappy this service...
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