[Resolved]  Star Cj Network India Private Limited — Defective delivery of goods

Address:

Faridabad, Haryana

Dear Sir,

We ordered a set of air tight containers from Star CJ Network India Private Limited through telephone on 04/03/2012 vide Invoice No. :[protected]Order No. : [protected], the details of which are as follows:

S.No. Particulars Price (in Rs.)
1. Item Code: 103267
Item Name: Princeware Poppy PET
20 pieces set 971.49

2. Item Code: 104314
Item Name: Cutting edge 18 Pieces
Veggie Fresh container Set 884.86

3. [Free Gift]
Item Code: 104531
Item Name: Cutting edge 12 Pieces
Microwavable Dishes and Spoons 0.00

The above mentioned ordered was delivered to us on 6/03/2012 and a sum of Rs. 2100/- was paid to the delivery boy as the nature of contract was Cash on Delivery.

However, later when we checked the pieces in order we found that covers of containers (Item Code: 104314, details mentioned above) were missing.

Immediately we called in the company to complaint about the defect in delivered goods and request for proper delivery of the order. However, no action was taken by the company in regard to our compalint and again we rang in the office of the company on 30/03/2012 and were again promised that our complaint will be made good very soon.

However, till date no redressal has been taken in respect of our grievance.

Now we would like to take a legal action against the company for non delivery of proper order and compensation in respect of the delay on behalf of the company.

Kindly help us for the same.

Regards,
Nidhi Bansal
[protected]@gmail.com
Faridabad