[Resolved]  Star Health Insurance — INCREASED PREMIUM AMOUNT BY 69% OVER LAST YEAR

Address:

Dehradun, Uttarakhand

STAR HEALTH INSURANCE POLICY NO. P/161117/01/2012/000153. COMPANY HAS INCREASED ANNUAL PREMIUM FROM 6403.00 TO RS. 10809 FOR CURRENT YEAR AROUND 69% INCREASE OVER LAST YEAR. FOR THE LAST THREE YEAR I HAVE BEEN PAYING MY ANNUAL PREMIUM IN TIME WITHOUT CLAIMING ANYTHING FROM COMPANY. TRIED TO SOLVE MY PROBLEM THROUGH CUSTOMER CARE BUT NOBODY COULD REPLY MY QUERY. FOLLOWING IS THE MAIL SENT TO CUSTOMER CARE BUT REPLY IS STILL AWAITED.
THANKS
SANJSTRANGE………..
ON 27TH MARCH 2012 I CONTACTED CUSTOMER CARE NO.[protected] GURGAON TO KNOW THE EXCAT PREMIUM AMOUNT BUT NOBODY HAD ANY ANSWER AT CUSTOMER CARE. I WAS GIVEN A NUMBER OF MR. VIMAL KUMAR ([protected]) WHO ALSO COULD NOT REPLY MY QUERY AND REQUESTED ME TO GIVE ONE DAY TIME. HE HAS BEEN CONTACTED TODAY & ANOTHER TWO HOURS TIME WERE REQUESTED TO REPLY MY QUERY. BUT THE MOBILE IS SWITCHED OFF.
KINDLY REPLY IMMEDIATELY
THANKS
SANJAY SAXENA

From: SANJAY SAXENA
Sent: Tuesday, March 27, 2012 1:05 PM
To: 'renewals'
Subject: RE: Policy Bazaar: Renewal of Health Insurance Policy

THANKS A LOT FOR INFORMING ME TO PAY MY HEALTH PREMIUM IN ADVANCE. I JUST WANT TO KNOW WHY THE AMOUNT OF ANNUAL PREMIUM HAS BEEN INCREASED FROM EARLIER Rs. 6403.00 to 10809.00 AROUND 69% INCREASE FROM PREVIOUS PAID PREMIUM. KINDLY PROVIDE ME ALL THE DETAILS REGARDING THE SAME TO ENABLE ME TO PAY THE PREMIUM IN TIME.
ALSO TO MENTION THAT I HAVE BEEN PAYING ANNUAL PREMIUM IN TIME FOR THE LAST THREE YEARS AND NOTHING HAS BEEN CLAIMED TILL DATE.
THANKS,
SANJAY SAXENA

From: renewals [mailto:[protected]@policybazaar.com]
Sent: Monday, March 26, 2012 6:16 PM
To: SANJAY SAXENA
Subject: Policy Bazaar: Renewal of Health Insurance Policy

Dear Mr. Sanjay Saxena.

Greetings of the day from PolicyBazaar.com!

This is to remind you that your Health insurance policy (Policy number P/161117/01/2012/000153) is expire on 16th March, 2012.

The premium payable by you this year is Rs.10809/- (inclusive of taxes) for Star Health Insurance.

You can make the payment online using credit card or net banking.

Once we receive the payment the renewed policy would be sent to you within 10-15 working days.

We would be delighted if you renew your policy with us and give us the opportunity to serve you again.

Looking forward to serve you for all your immediate and future insurance requirements.



Thanks and Regards

Poonam Yadav
Renewals Team
PolicyBazaar.com
Plot No-119, Ground Floor,
Near LIC Office,
Sector-44, Gurgaon - 122001

Tel:[protected]
Fax:+[protected]/02
www.policybazaar.com

Please feel free to get in touch with our experts for any assistance required regarding insurance at[protected] or send an e-mail to us at [protected]@policybazaar.com.
AY SAXENA