[Resolved]  Sun Direct — Service Disruption

Sir, from yesterday i.e., from 30th september 2010 our sun direct is not activating properly. Today we called for customer care service they said to remove the smartcard clean and replace it & after 2 hours the tv will be working but of no use. Then we called our distributor Global Sky Service they said that they will be sending service man from the ageny of Villivakkam, but till now nobody came. Again we called customer care service again & again they are saying the same method. But till now our sundirect is unable. we don't know what to do. Send immediately for a service man.
Smartcard No. [protected]R
Owner Y. Ravi in the name (Kanthamani)

my smart card no is [protected]R i used to give complaint from last one month. Every time i used to give complaint in customer care they promise us that within 2 hrs a technician will contact us but still day not even a single technician contact us. I also met the shope person from i purchased this fraud DTH he visited my house after promising him to pay rs 200 but he managed to watch only DD channels. From next day he also stopped to attend our phone calls[[protected]]. What a fraud company is Sun Direct it don't have any connection between customer care to dealer or distributor or between any technician. Just a vagabond type service good for nothing. One of the fraudest service in INDIA.

Im Prakash, and I own a Sun Direct(Smart card:- [protected]) for the past few days i am not getting signals, it is showing E48 No signal for this I called the customer care many times but, they are not responding properly when I called first time they told that it will be rectified with in 24 hours, then I waited for 24 hours I called them again on second day they gave me 18 hrs time and third time, they told the same old story asking me to wait another 24 hours, later I called after 24 hours then they told me to contact the local dealer who gave me teh connection . None of his telephone number is working and on saturday[protected]th day after my first complaint) I camplained to the ndal office at Noida(one Mr.Girish Varghese or so). Today the 10th day no change .

So please don't take to coneection of Sun Net Work under any circumstances

PRAKASH