Comments
i absolutely agree to the post.. this problem is being faced by us since last 4months.. the technicians seem to be least bothered ..its my strong suggestion to not use this service...
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My DTH service was lost on 29th October
After making complaint to the Customer Care, it was restored for 2 hours then I lost again.
Again I contacted the customer care on 31.10.11, the booked complaint and asked me to wait for 48 hours, then 24 hours and then 24 hours, and the complaint was automatically closed, without making any service.
Then again a complaint, nothing happened, after 8 days, a rowdy came to home to threaten not to complaint again, and if I need service I should go for a new connection.
This is Sun Direct. I have all the details of the complaint number, and telephone numbers of the persons who had contacted me, and I wrote a mail to sun direct customer care, and they to insisted me to buy a new connection, and never talked about servicing the existing connection
After making complaint to the Customer Care, it was restored for 2 hours then I lost again.
Again I contacted the customer care on 31.10.11, the booked complaint and asked me to wait for 48 hours, then 24 hours and then 24 hours, and the complaint was automatically closed, without making any service.
Then again a complaint, nothing happened, after 8 days, a rowdy came to home to threaten not to complaint again, and if I need service I should go for a new connection.
This is Sun Direct. I have all the details of the complaint number, and telephone numbers of the persons who had contacted me, and I wrote a mail to sun direct customer care, and they to insisted me to buy a new connection, and never talked about servicing the existing connection
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