[Resolved]  Sun Direct — SUN DIRECT DISH ALIGNMENT

Address:Bangalore, Karnataka

Sun Direct has changed Satellite from Insat 4E to Measat 3. Now we could not see all the channels which i have paid for.

I had given the compliant 40 days back (August 21st -Compliant Number is [protected]) to Disk REALIGNMENT due to sun direct satellite change..

Every day when i call sun direct customer care they are saying that issue will be resolved in 2 days.Still No action has been taken.

Dealer (G K Distributers,bangalore) also not responding properly.I had given the complient on Nov 9th to dealer(Compliant Number:1445)...mm..hum..Total waste..

After long trying i got a mobile number from dealer.When i called the person.He said that he is not responsible to my area .And said that he will tell to another person LOKESH. But no one called me and rectified this issue.

It is pending for 40 days.

Also i have received the SMS saying that my Service Request([protected]) is closed.Still i don't know with out my confirmation how they can close the SR.

Suggest you to don't buy SUN DIRECT. Really i never seen this kind of Service /Support any where.

VERY VERY WORST SERVICE PROVIDER IS SUN DIRECT

Regards,
Senthil
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Aug 13, 2020
Complaint marked as Resolved 
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This is the same happening for me. I have created the ticket two months back. Still not got any respone. Everytime they are telling within 24 hours or 48 hours it will be rectified.
Anil

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