Sun Direct — Not able to receive channels

Address:Bangalore, Karnataka

The channels went off the air since 01/JUL/2010 and i have registered many complaints in this regard. The latest one [protected] .The bangalore customer care seems to always busy and they said they will attend it max 3 days.I have been following up with the customer care for the last 4 Months .The sun direct person is yet to visit and rectify it. My connection is valid till Mar-2011 and they have deprived me of watching the channels i have purchased.
Is there any way to get my money back ?

Pls don’t take SUN Direct DTH if you are looking for a new connection .They are high tech thieves

Ashok
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

.This Sun Direct peoples are making us fool. Last one month I am struggling with their customer service. Every time they will give a commitment to attend my complaint but till date nothing has happened. Now I am fed up and decided to go for some other connection and I am advising my friends and relatives to avoid these peoples

Gireesh Kumar, Chennai

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information