[Resolved] Sun Direct — CAUTION: Worst Service from Sun Direct , I Suggest people not to buy it at all

raj_k0677

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Since last couple of months Sun Direct DTH is not working at all, Even after calling the customer care people till now no body had responded , whenever i called them their response is to start collecting history of me then finally says in 24 hrs we will be rectifying the problem. But till now no body has come to fix it.

Customer care people say they have less technicians so it might take some time. How can a company run with lesst technicians , I strongly suggest them to shutdown their company and stop cheating people.

I STRONGLY SUGGEST EVERY BODY TO NOT TO GO TO SUNDIRECT DTH CONNECTION EVEN BY MISTAKE AND DO NOT BECOME A PREY FOR THEM

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Aug 13, 2020

Complaint marked as Resolved

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Comments

SHIBU VK

from Ernakulam, Kerala

Sun Direct — Sun Direct people are not responding to the complaints

After four five days the sun direct agency people belongs to A. Narayanapura, Bangalore are not responding to the complaint. Daily i am making calls to the agent. They are simply telling that they are sending the person, or on the way like that, many excuses. Some times these people are picking the phone and cutting the calls. Very irresponsible persons. I wants to give complaint to the higher officials regarding the same. Please guide me in this regard.

mahendra raj

from Chandigarh, Chandigarh

MY SUN DIRECT SET TOP BOX NOT FUNCTIONING SINCE OCT 09. ALMOST DAILY I AM BEHIND SUN DIRECT PEOPLE OVER PHONE FOR SERVICING THE SAME BUT TILL TODAY OVER 3 MONTHS I DIDN'T GET A SOLUTION. I WENT DIRECTLY TO SERVICE CENTRE AND HANDED OVER THE SETTOP BOX BUT THE SAME RESULT. NOT SERVICED TILL TODAY.
VERY VERY POOR SERVICE TEAM.

Shyam d

from Mumbai, Maharashtra

Sun Direct DTH — Worst Service Ever

Hi All,

This is the best worst service ever faced in life time, ever since we have taken this connection we have been facing problems from day 1 and till date the same is continuing , only wastage of money and energy in calling the customer service.

Till date we have raised complaints 28 times but till date no response from their side.

I really suggest each and every one not to opt this service, if not people will be in trouble.

Awards in the category of the worst services ever then i would suggest this as the only nominee.

akbarshaikh

from Mumbai, Maharashtra

not working two months and above my smart card [protected]/ mobile no [protected] bhandup

syedabdulkhader

from Mumbai, Maharashtra

don't worry friend i am also faced same problem like you.