Sun Direct — no service for past 4 months

Address:

Bangalore, Karnataka

I am having SUN Direct connection since 2007. The service is so bad in Karnataka that one wonders whether Sun direct does nothing but advertise their product. They have moved to a new server and their technical staff are supposed to visit their clients and realign the dish so that we can receive signal. It is 4 months now since I have been requesting for this to be done but to no avail. I have been talking to people at 39407575 for the past four months. I am given a new complaint number each month and oral promises that things would be set right. My smart card id number is r [protected] and my last complaint number is 134536 given on 17th November. After this every day I call, I am told that their technical people would be calling me within 24 hrs. Still that 24 hrs does not seem to have come. SUN TV seems to be cheating people at alrge with their advertisements.
E Srinivasan
G-00-02, Platinum City,
HMT main Road,
Yeshwanthpur, bangalore 560022
23720749 [protected]