[Resolved]  Sun Direct — Poor Support

Sun direct Dish TV of Sun Tv network, chennai is in the market with a hype that they provide 75 channels with Rs.75/- per month. But there are no important Sports channels and etc, which even cable operators provide.

I have made several requests to their customer care cell for the past 2 months to provide such important international channels. But they are not yet provided. Every time getting a updae from customer care that we are under process for this channels we will update you shortly.(Last two months the same answer without and ETA)

Now, I am not able to cancel the connection also, as there is no refund of fees which I paid for Set top box and dish etc

So, my sincere request is treat customers as your friend and don't be get cheated.
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Aug 14, 2020
Complaint marked as Resolved 
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sir


i am using sun. and i want to watch the ren tv its possible i will pay the addition amount to that channel..
i think ren channel should be provided the customer on paid bases
customer support is very poor. if call 24 hours network busy or toll free no is not activated.
sun direct is cheeting the customers
i never seen such a worst customer service like sun direct DTH provided... they have 183 channels but only 6 or 7 channels can be seen able and worthy. so please dont put ur money on it. i[censored] did one day u will feel like me.

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