Sun Direct — Poor Reaction and Response

Sun Direct — Poor Reaction and Response

D DukeFernandez from Mumbai, Maharashtra

Hi, I had bought a Sun DTH recharge coupon on Sat, 2nd May 2009. I called up the given number and they said I would get the requested channel in 5 hours. I called at 4:30pm on Saturday. Today is Tuesday and i still havent had any response from them. They say they are understaffed. For their monthly rentals, if i say I'm underpaid would they accept? Thanks, Duke Fernandez Was this information helpful? No (0) Yes (0)

2 Comments	Share
Submit Close

Related Sun Direct reviews

View all 2481 Sun Direct Reviews

Comments

Baneesh Nambiar

from New Delhi, Delhi

My tv shows that "E04-4 Please insert smartcard". I am facing this problem from 04.08.09, however, till date not rectified. The customer care officers are asking me to contact the dealer and whenever i contacted the dealer, he is asking me to call me tomorrow. In this connection, informed the customer care officer, however they were rude to me and they were not giving any proper reply who will clear my problem.

When i asked the customer care officer to provide the senior officers no. they are refusing to the same also.

In this connection, i had contacted chennai no. also, but in vain.

Hence all the people who are reading this is requested that before getting the sundirect connection, be prepared for their inhuman approach towards customers.

Thanks bannesh nambier

achan85

from Gurgaon, Haryana

i'm also facing this problem