[Resolved] Sun Direct — Set up box not working | |
Dear Sir, I have the sun direct DTH connection since October 30, 2008. The set box is damaged three times during these periods. Now also the set box is not properly working and I complaint to the Dealer "Kumar Cable, Hauz Khaz", New Delhi. Mob No. [protected], [protected], but there is no hopeful response. So I call to the customer care number[protected]but not get any concerned person. So I cann't make the complaint in the customer care. So pls make necessary arrangements to replace/repaire the set box as early as possible. Thanking You regards Manikandan.M.V, Mob No.[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Dear Sir/Madam:-
I using sun direct dth connection since 28/02/2008. I have service my set up box for 4 times and they changed for 1 time during this period. Now the set up box is in service center in KALKAI AUDIO VISION in tambaram chennai 45 they are main dialer for sun direct. My set up box serial number <H[protected]> and they given old set up box serial number is<H[protected]> .I purchased on 18th nov 2008 first problem created they solved the problem 24th dec 2008 nearly one month i cant use sun direct i loss 75rs in that period. After 18/09/2009 problem and they tole nearly 1 week. Now again its problem 18/10/2009 again problem created. They said that they will give on 21st oct, again i call them they say 22nd oct, again i call they says they 23rd oct, again i called they says that 24th oct they will, now evening i call they says that they will give on 26th evening only. There is no any proper responce from dealer. So I call to the customer care but I am not getting proper responce i lock one complaint the complaint number <[protected]> caller name <THARANESH KUMAR> i am getting proper responce from him.So pls kindly help me and make necessary arrangements to replace/repaire the set box as early as possible.
Smart Card Number [protected]
Smart Card name Of G.Raghupathy
Yuvaraja.R s/o Raghupathy
Vandulur
Chennai 600048
Mobil Number:- [protected]
I using sun direct dth connection since 28/02/2008. I have service my set up box for 4 times and they changed for 1 time during this period. Now the set up box is in service center in KALKAI AUDIO VISION in tambaram chennai 45 they are main dialer for sun direct. My set up box serial number <H[protected]> and they given old set up box serial number is<H[protected]> .I purchased on 18th nov 2008 first problem created they solved the problem 24th dec 2008 nearly one month i cant use sun direct i loss 75rs in that period. After 18/09/2009 problem and they tole nearly 1 week. Now again its problem 18/10/2009 again problem created. They said that they will give on 21st oct, again i call them they say 22nd oct, again i call they says they 23rd oct, again i called they says that 24th oct they will, now evening i call they says that they will give on 26th evening only. There is no any proper responce from dealer. So I call to the customer care but I am not getting proper responce i lock one complaint the complaint number <[protected]> caller name <THARANESH KUMAR> i am getting proper responce from him.So pls kindly help me and make necessary arrangements to replace/repaire the set box as early as possible.
Smart Card Number [protected]
Smart Card name Of G.Raghupathy
Yuvaraja.R s/o Raghupathy
Vandulur
Chennai 600048
Mobil Number:- [protected]
i using sun direct connection past two year now sound is not coming from setup box so plz resolove the problem as soon as possible
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+91 76 0101 2345 [Customer care]
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
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Dear Sir,
I have the sun direct DTH connection since Sept. 23, 2008. They chnged set box is three times during these periods. Now also the set box is not properly working and I complaint to the Dealer, but there is no hopeful response. So I call to the customer care but I am not getting proper responce . So pls make necessary arrangements to replace/repaire the set box as early as possible.
Smart Card Number.[protected]
Rajasekhar Rao
Adambakkam,
Chennai,
[protected]