[Resolved]  Sun Direct — Cheating People supplying Set Top Box with non-availability of Recharge Coupon

Dear Sir,

I am user of Sun Direct DTH with SMART Card No. [protected]. Today morning it got disconnected automatically. I called up the Sun Direct Customer Care Service but their Service is very worst.

Tried to contact customer care service through Phone[protected] But there is Initial IVR voice after that No feedabck about account balance & no executive for answering the customers calls. Finally call disconnected automatically. It is happening everytime & for all.

Tried one more local No[protected] as mentioned in brochure & there also no proper response & answers. Simply they disconnected calls. Atlast, the customer service personnel gave the following numbers to get the recharge coupon available.
1. [protected]
2. [protected]
3. [protected]
4. [protected]
5. [protected]

Also, they gave the Rajajinagar Distributor Number, if you dial up you will get the number is not available. These Sun Direct Company is cheating everybody by selling the DTH Set Top Box without giving proper service to the customer. Also, they do not have proper office registered in the particular location.

Requesting you to sue the SunDirect Company and take the action against the Director and the Chairman for starting such a useless company and troubling people in all aspects.

Thanks,
Bharathi
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi all


I amvery much satisfy with sundirect service. i am purchased sundirect fron last ten month. even there is no any single

i am requesting to all pls go with SUNDIRECT

Thanks& regarde all of sundirectemployees

MOHAN
Mohan, i hope you are a normal person, But how can you say SUN DIRECT is good, THEY ARE VERY VERY VERY WORST DTH Service Provider, Please avoid Sun Direct
They are the very worst DTH service providers in INDIA. you will never reach their customer service.
You will not be able to renew your subscription.
Please BAN this service at it's earliest.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information