[Resolved]  Sun Direct — Poor service from Sun Direct

Hi ,

We have been facing an issue with no signal from the past 5 days and Sun direct people ask us to contact local dealers and the local dealers put the blame on Sun Direct officials.
Finally we are the ones who are getting affected.

This product should be banned from providing service if they are not able to support it afterwards.
This is very very bad from Sun Direct side.

Moreover when we call the customer care , they just cut the call after taking down the smart card number.

In such a dead-end case where do you think we as customers should go ? should we chant mantras hoping that one day we will get the signal ? or should we ask for a complete refund nd chose another service provider ?
Is there a solution for this issue ?

Regards,
Narasimhan
Bangalore