Sun Direct — SUN DIRECT DTH SERVICE-IS WORST & USELESS | |
I have taken DTH CONNECTION FROM SUN DIRECT DTH SERVICE 4months back by paying Rs.2600/- for 12 months subscription (for the south pack) I never got the promised channels till now and when I asked them they said they are upgrading the system/setellite & you get all the promised channel within 15 days Now I am getting only Channels from Sun network (like Sun TV, Gemini TV, Udaya TV) all remaining channels are not getting in my TV I have complained several times since past past three months till now not a single person /technician come to look at the service Finally I have called once again today[protected] the dealer who sold the DTH for me (Mr. Rajs Land ine No.[protected] they asked me to contact Mr Lokesh on mobile No.[protected], when I contacted Mr. Lokesh (the person who have installed the DTH for me) he gave another mobile no. by saying that they have given sector wise service distribution and asked me to contact Surya Distributes on [protected], but this no. I am trying to contact there is no response I have been trying to call all these given nos several none of them are picking my call In the beginning they promise so many things before buying the DTH Connection but after installation nobody turns back inspite of several complaints Now I have no other way but switching off my LCD TV I would like to fight against SUN Direct in the court of Law for Cheating the customer & not giving any kind of service, How ever this is my 1st step against SUN Direct I will try to Sue them in the Court of Law as I am completely tried to get them on the phone but it is useless SUN DIRECT DTH IS USE LESS, PATHETIC SERVICE Was this information helpful? | |
 2 Comments | |
Comments
I am Krishnamohan having SUN DIRECT DTH connection(March 2010 onwards) from Gurgaon. From the day one onwards I am facing problem with customer care and local distributor.They dont have proper communication between them and they wont respond for weak days.If we file a complaint, from customer care we wont get proper reply and if we ask to connect to senior persons simply they will kept us on hold even if it is for 30 mins also we wont get any reply.Recently I recharged my account for 6 months to get world cup matches free.Till now I didn't get that benefit and simply they are absconding if I call to customer care they are not answering my call and simply they are telling that they are database problems from last 10 days.My humble request is dont take SUNDIRECT connection service is poor .Their target is to get money in to their accounts thats all and they left customer to hell. I[censored] take SUN DIRECT connection automatically u will consult a doctor for their great service from that day onwards u will get a new property that is BLOOD PRESSURE simply BP.
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I am Krishnamohan having SUN DIRECT DTH connection(March 2010 onwards) from Gurgaon. From the day one onwards I am facing problem with customer care and local distributor.They dont have proper communication between them and they wont respond for weak days.If we file a complaint, from customer care we wont get proper reply and if we ask to connect to senior persons simply they will kept us on hold even if it is for 30 mins also we wont get any reply.Recently I recharged my account for 6 months to get world cup matches free.Till now I didn't get that benefit and simply they are absconding if I call to customer care they are not answering my call and simply they are telling that they are database problems from last 10 days.My humble request is dont take SUNDIRECT connection service is poor .Their target is to get money in to their accounts thats all and they left customer to hell. I[censored] take SUN DIRECT connection automatically u will consult a doctor for their great service from that day onwards u will get a new property that is BLOOD PRESSURE simply BP.
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