[Resolved]  Sun Direct — Not attending complaint regarding setting of antena according to new frequency

Address:Central Delhi, Delhi

Sir,
My Sun Direct consumer id no. is [protected] R. I have been regularly lodging my complaints with Sun Direct Customer Care Unit for the last two months for realignment of my Cable according to their Stelite change frequency but I have been provided only assurance that within 2/3 days their technician would visit and set the things according to new frequency. I am now giving up Sun Direct Cable DTH Services and connecting to some other compmany. Because their is now Channel for the last 1 month on my TV.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Such an useless and worst customer service. I have been following for the dish alignment for the past 2 months and till date no response.
Why the hell the sundirect is giving ads for the new connections when they are not able to service the existing customers.
Their service is comedy and the ads they give is also a comedy keeping baffoons in the ad.
at last giving up the hope on this idiotic service channel, i am throwing the sundirect dish and the setup box in muncipality dustbin and going for another service immediately.
If any one in the world want to give worst customer care awards, sundirect deserves this.
Al the best for sundirect to die in the market very soon[protected]
So amy unsatisfied customers and still shameless ads for new customers

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