[Resolved]  Sun Direct Dish Antenna — Not Receiving Service

Address:

West Medinipur, West Bengal

I have purchased ‘Sun Direct’ Dis-Antenna from your authorized distributor M/s. Harmonics, Nimtala Chawak, Midnapore, West Bengal 721101. through voucher no DC 2633 Smart Card No [protected], Dated 07/10/2009. Now, I am facing lot of inconveniences for receiving the channels due to shifting of Satellite directions from Company End. Local company agent visited home for setting the channels and he demand carrying cost of Rs. 50/-. When I refuse to give the money , he left from my residence without any setting. It is also mentioned here that the Company advertising on the TV channels that the setting of satellite channel free of cost. I also spoke through phone at Kolkata and Chennai Corporate office regarding this issue but Kolkata office said I have to must pay the charge otherwise I have to receive the channels. Your early action in this regard is highly appreciated please. A line in reply will be highly solicited.
Yours faithfully
M.C.Porel
Block No CM/IV/1.Unit-3
P.O.Kharagpur, Dist: Midnapore(W)
Mobile: [protected]