[Resolved] Sun Direct DTH HD Connection — FAULTY SET TOP BOX GIVEN

Shri Guru

from Nagpur, Maharashtra

Address:

Solapur, Maharashtra

DEAR SIR, I AM SHRINIVAS K. GANAPA, SMART CARD NO. [protected] & CELL NO. [protected], AN HD CUSTOMER OF SUN DIRECT DTD HD SERVICE. I HAVE RECEIVED A FAULTY SET TOP BOX WHILE TAKING THE NEW CONNNECTION AND TO SOME DAYS IT WORKED. BUT RECENTLY BY 3 TO 4 MONTHS IT IS NOT WORKING PROPERLY, SO I HAVE GIVEN IT TO THE VENDOR AND HE HAS SENT IT TO THE COMPANY WORKSHOP FOR REPAIRS. AND BY FOLLOW UP OF LAST 3 TO 4 MONTHS, THEY ARE NOT GIVING MY SUN HD SET TOP BOX.

I HAVE MADE SO MANY COMPLAINTS DURING THE PERIOD. BUT NOT RESPONDED BY THE COMPANY.

WHAT SHOULD I DO IN THIS REGARD, AND SUGGEST ME WHICH MEASURES SHOULD I TAKE IN FUTURE TO TAKE BACK MY HD SET TOP BOM OR DISCONNECT THE SAME ?

SHRINIVAS K. GANAPA.
CERTIFIED AUDITOR,
SOLAPUR.
CELL : [protected].

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Aug 13, 2020

Complaint marked as Resolved

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Comments

BALAJI V

Sun Direct DTH — DTH SET TOP BOX

SUN DTH SET TOP BOX IS NOT WORKING.
CUSTOMER CARE IS NOT SUPPORTING WELL TO SOLVE THE PROBLEM.

RAMSAD

SUN DIRECT IS CHARGING MORE AMOUNT FOR SPORTS CHANNELS

vijaypjohn23

from Nileshwar, Kerala

how to check balance through online

BOBAN JOHN

SUN DIRECT IS CHARGING AMOUNT SPORTS CHANNELS NOT WORKING.4days

Rajaram Chidambaram

from Kolkata, West Bengal

SUN DTH HD SET TOP BOX - PROBLEMS AFTER PROBLEMS. SERVICE DEPARTMENT - TOTALLY INEFFICIENT IN SERVICING, IN OTHERWORDS, THEY ARE NOT FIT FOR THEIR JOB, TOTALLY USELESS TO THE PUBLIC COMPLAINTS. I HAVE VERY DOUBT THAT THEY ARE ELECTRONICS PEOPLE OR NOT? - SMART CARD no.[protected] R. NAME RAJARAM, Phone [protected]. ALL OF YOU DON'T GO FOR HD, ONCE PROBLEM COMES, YOUR MONEY, TIME, & VIEWING PLEASURE, EVERY THING IS GONE!

rajaramc1

from Kolkata, West Bengal

SUN DTH HD SET TOP BOX - PROBLEM AFTER PROBLEM - SMART CARD no.[protected] R. Name: Rajaram. Phone: [protected]. Land line[protected]. SUN DTH HAS GIVEN SERVICE CONTRACT TO A COMPANY CALLED "WAVE LINKS". BUT THIS SERVICE GUYS UNABLE TO LINK ANY WAVE. THEY CHARGED RUPEES 650 + TRANSPORT EXPENSES, BUT THE RESULT IS ZERO. THE SAME PROBLEM IN THE SET TOP BOX OCCURS AGAIN & AGAIN EVERY DAY, THE SAME REPLY, TOMORROW WE WILL CHANGE THE SET TOP BOX, TO DAY WE DON"T HAVE ONE. GOD RAMA TELLS RAVANA, GO TODAY & COME TOMORROW (ENRU POI NAALAI VAA). AFTER THREE FOUR ATTEMPTS ALSO IF THEY ARE UNABLE TO RECTIFY THE PROBLEM MEANS, THEY ARE NOT REALLY ELECTRONICS PEOPLE. IN THE NAME OF SERVICE PERSONNEL, SOMEBODY ELSE IS ENJOYING THE MONEY. SIMPLY SPEAKING, UNQUALIFIED SERVICE NETWORK ADOPTED BY SUN DTH NETWORK. SO HEREBY ALL PEOPLE PLEASE NOTE THAT IF YOU GO FOR HD DTH, UNNECESSARY WASTE OF TIME, MONEY & IMPORTANT EVENTS. BETTER TO STICK TO CABLE SYSTEM ITSELF. - AYYAIYO HD! - AYYAIYO HD ! - AYYAIYO HD !..