Sun Direct — NO HELP ON CHANNEL CLARITY

gopakumarthundil

from Nileshwar, Kerala

Address:

Ernakulam, Kerala

I had a SUN direct connection from Jun 2010

The dish was realigned on 16 Nov by their technicians , the same day I added five add on channels(HBO,Start Movies, Pogo, Cartoon NW, History). Since then i was unable to watch the channels. There is no clarity at all for these channels. I launched complain several times in[protected], they have given 48 hrs, 48hr 24, hr and so on, but NOTHING REALLY HAPPENED.

Now I do not know what to do and where and whom to contact EVEN FOR A DISCONNECTION.

I have some balance in my account also. I don't mid loosing the balance money.

Finally

I have planned to SURRENDER THE CONNECTION.

MY ADVISE TO ALL IS NOT TO GO FOR SUN DIRECT CONNECTION.
They will advertise great things but you have some problems they YOU HAD IT.

GOPAKUMAR D

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Comments

manoj shukla

from Mumbai, Maharashtra

I have been using SUNDIRECT since last year and Since the beginning I m really frustrated with the services, I bought some add on channels during the world cup FOOTBALL but there was some problem ib SATELITE and tilll now that problem is not sorted out.

I m tired up now following with the customer care/ technician and finally with the distribur.
but nothing has happend.
I m ready to give my set up box free of cost to anyone who wants to buy this problem.

THIS IS THE WORST COMPANY I HAVE EVER SEEN IN MY LIFE,
I REQUEST SOME ONE TO HELP ME TO LODGE MY COMPLAIN TO CONSUMER COURT.

AND PLZ CIRCULTE THIS MESSAGE AS MANY AS U CAN SO THAT THE OTHER PEOPLE WONT FACE THIS KIND OF FURSTRATION.