[Resolved]  Sun Direct — DTH NOT WORKING

Address:West Delhi, Delhi

There has been no postive response to the complaint that i had made to Sun direct.... I had made a complaint for non working of my DTH Connection no [protected] for the last 7 days and have done atleast 15- 20 call's to the customer service and have got lot of complaint registration numbers with a standard closure TAT of 24 hrs , and have got none of my compliants answered......Do sun have a escalation matrix ..do they have any control on the Dealers that they have...if you Could get any thing done at your end would be great.
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Aug 13, 2020
Complaint marked as Resolved 
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Yes. Sun direct has not control over dealers. They are looting the public and providing very poor service. Worst DTH. They are deleting the channels as their wish.
SUN DIRECT is the worst service in India...Better shut down their operations. How come they are paying to their employees. Senseless fellows and worthless service.

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