Sun Direct HD — Invalid pack activated

Address:

Chennai, Tamil Nadu

I had opted to activate INDI pack for my sun direct hd service.But i did not receive the channels which was mentioned in the pack. When i contacted the customer service i was told that i was activated with HINDI pack which i dint find in any brochures in their website or in any of the pamplets given to me. And when i wanted to change the plan i was told that i cant change it till my subscription gets over. Where is the value for my money then!!! We are the customers and we need to enjoy the service rather we get stuck up with this kind of things and we have to be at the back of them for getting it right.What am i supposed to do now to enjoy what i wanted.And i want a clear description of whatever is in their schemes rather having hidden schemes and also names that sound similar which they use for confusing the customers.