Comments
I have given my complaint to adjust the Dish 20 days and following up with their Customer Care and their dealer M/s Zig Zac Solutions, Ashok Nagar. No body has turned up even after repeated follow up. I thick Sun DTH has no customer care service atall. Just to recharge they keep somebody. Other queries will not be attended. They did not even bother to reply to a customer's mail or their requiest. Now in Tamil channels only Sun and Kalaiger group channels are being telecasted in Sun DTH. They want to suppress the other channels instead of competing with them
Buying Sun DTH is a mere waste.
Buying Sun DTH is a mere waste.
Sun Direct — Changed Satellite but no service
Sun Direct has changed their Satellite direction. As a result we are not getting TV channels for over a month now.We keep on trying to call the number it is always busy. Earlier they said we have to call the local distributor directly. Distributor never picks the phone.
Finally we managed to file a complaint with Sun Direct on Oct 24th. They mentioned that somebody will resolve the issue in 72 hours. So far we have not received any calls from anybody regarding this. I still keep calling them and everytime there is a new excuse.
Complaint # with Sundirect #[protected]
Sun Direct — CHANNELS NOT BEEN TELECASTING
compaint about TV Channles not comming because of Sattlite Change of Sun Direct, I have made complaint on 28-Oct-2010 through Complaint No:[protected], Still nobody has rectified. Please solve the issue ASAP Its very Usefull to Customers,
whatever is written is very true... even i m facing with the same problem... since last 2 weeks we are following up with the customer care person but to no avail... every time they give us a different number... i really regret why i purchased this dish... its services are really horrible...
Me too facing the same problem, very poor response from customern care.
Sun Direct Satellite — No Service
I am Saravanan from Bangalore. I using Sun Direct DTH Service from past 1 year and subscribed one more year also. Now, we are not getting any channels except Sun TV & Mega TV. I have sent 4 mail to [protected]@sundirect.in and called Customer care twice. There is no action has taken for this issue. NO REPLY for the mail also.Dealer or Technician are not available for re-tune the Dish. I am facing this problem from past 2 months and I have paid one year subscription already.
I lost my amount for the past 2 months. I am loosing confident on Sun direct Service.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
2481
Pending
0
Resolved
1461
View all 2481 Sun Direct reviews & complaints
+91 76 0101 2345 [Customer care]
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
View all Sun Direct contact information
Sun Direct DTH — Satellite changed, but no service provided for adjustment
I had bought a Sun Direct DTH connection from a vendor called Sunshine in Thippasandra. Recently, Sun Direct changed its satellite, and we were asked to request an adjustment of the Dish to the new satellite. I called the Sun Direct customer care, and after raising the same complaint atleast twice, I was not provided with any help. The Sun Direct dealer provides a new number every time I call them, and no one picks up the calls.Since I have taken a 1 year subscription, I am paying money for services that I do not get.
Please advise.