Sun Direct — Installation delay

Address:

Bangalore, Karnataka

Very poor customer service in SUN Direct. We had registered a relocation request on 20th May with request no 1-[protected] and the SLA given is 48 hours. Ten days over. Still no response. My smart card no [protected]. Name of the customer VP Balakrishnan, Address: #98, Thirumala Niwas, Narayanappa building, Dhottamma veedhi, Amruthahalli, Bangalore 560092, Again we had registered a complaint on 29th May with request no 1-[protected] with an SLA of 24 hours. Only hours are passing and no action from your end. Is it really a political influenced DTH service or you are really a customer oriented service provider. When the Ordinary cable connection was there, we used to get it in 3 hours. I am going to write this in all the blogs and customer complaint website if I am not getting a response in next 3 hours. thanks & regards Madhu (Son of VP Balakrishnan)