[Resolved] Sun Direct — poor service,worst customer service

anishpr007

from Delhi, Delhi

Address:

Kasargod, Kerala

NEVER EVER GO FOR SUN DIRECT, DONT THINK THAT IT IS FROM SOUTH AND THEY KNOW OUR TASTE, IT IS MERE WASTE. IT WILL SPOIL YOUR TIME/MONEY/HAPPINESS. WORST CUSTOMER CARE/SERVICE .FOR PAST TWO MONTHS I SUFFERED A LOT ,AFTER THEY MOVED TO A NEW SATALITE ,THERE IS NO SERVICE FOR MORE THAN TWO MONTHS,WE WAITED FOR THE TECHNICIAN TO COME,FOR THIS TWO MONTHS SUN DTH CHARGED 240 RS WITHOUT SHOWING THE CHANNALS.WHEN I CALLED THE CUSTOMERCARE THE EXECUTIVE TOLD ME THAT WITIN 48 HOURS TECHNICIAN WILL CONTACT U,AND IAM STILL WAITING FOR THE BLOODY TECHNICIAN....................................GO TO HELL SUN DIRECT

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sundararaju2010

from Ernakulam, Kerala

SUN DTH — WORST - POOR CUSTOMER SERVICE

SMART CARD NO: [protected]

I suggest all indians please do not go SUN DTH, really a worst and poor service. For disc Allignment i called more than 50 times ( I spend about Rs 300 asTelephone charges). They engaged very bad people in call center and never do good service. I also suggest beter to migrate to another DTH ervice provider.

paulrp

from Mumbai, Maharashtra

i agree 100%these b###**rds never pay attention to any reported complaints.they think customers are .i'm going for a case against them in consumer court.they have changed satellite and i'm not getting channels for past 1 month or more.every time i contact cust care, they are saying"no problem sir, we'll rectify it tomorrow itself."and no one does anything after that.these b***rds think they can fool customers that easily.