Comments
SUN DTH — No channels Since More Than 1 Month
Hi,I am an unfortunate customer of SUN DTH.I had taken 2 SUn Direct connections[Smart Card No.s:[protected]R & [protected]].
The first connection[Smart Card No.[protected]R] does not show any channels though we have validity till June 6th.I had made a complaint with their customer care more 1 month back.Since then I have been making complaints and now I have a huge collection of complaint numbers but no one from the customer care has bothered to resolve.One lady named Shravani said that she is taking down my complaint personally and would resolve within 48 hrs.Another senior executive named Charan Das took my complaint and said I would never have to make a call again and would resolve it.The 3rd time the executive who took the call was very rude.
Second connection[Smard Card no.[protected]] whose validity expired and I got it recharged for Rs 110, for which I had Malayalam pack enabled, I am now receiving only 3 channels and 1 Telugu channel.I am not even getting DD channels nor any other Malayalam channels.
4 days back some distributors called me saying they would come and resolve it but no one came.When I called them they said since there was a match they cannot come and moreover they would charge a service charge of Rs 150/- per connection.Looks like this is how SUN DTH fleeces money from people.Local cable connections are so much better than SUN.
I suggest everone to not take any connections from SUN.
Regards,
S SOumya
I too had a same experience like you.We are also not getting some malayalam channels and DD channels.I had made complaints five times.But each time they say we had accepted your complaint and wait for 48 Hrs.One person from sundirect said that he resolve the complaint for which he need service charge as 150 rupees.
I request all those who plan to take sun direct tv, not to take it because later you will repent.
I request all those who plan to take sun direct tv, not to take it because later you will repent.
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+91 76 0101 2345 [Customer care]
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
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Sun Direct — NO SERVICE RESPONSE
We are facing the signaling problem from last 30 days. We are keep on complaining to Sun Direct, but still now they haven't taken any action and talkig irresposibly.Card No: [protected]
Complaint No: [protected]