[Resolved] Sun Direct — no proper responsible to customer

M.Thirumalai kumar

from Chennai, Tamil Nadu

Address:

Madurai, Tamil Nadu

Address:
cf-04,arunflats,vinchyachal,
Bye-pass road,
Madurai-625010.
many times we contacted our local sun direct customer care serivce to change our sun direct dish antannae direction they not showing the correct response to us.many times we called and informed but they not responsing.Our smart card number is[protected]R, day by day we loosing the channels one by one. so please take a proper action.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

thyagaraj25

from Bengaluru, Karnataka

When ever we call customer service, they say only one response that the person will be attending to you shortly by tomorrow without fail, and also they inform us that the complaint will be forwarded to the senior authorities but for no use.

Is there any consumer helpline cell where we can raise the complaint. please inform me.

velpandi

from Chennai, Tamil Nadu

Address:
N.Palanivel - [protected]
3/32, Alathoor Road, Oomatchikulam,
Thirumalpuram post
Madurai-62501.
many times we contacted our local sun direct customer care serivce to change our sun direct dish antannae direction they not showing the correct response to us.many times we called and informed but they not responsing.Our smart card number is[protected]R, day by day we loosing the channels one by one. I have informed local dealers not responding for my complaints. so please take a proper action.