[Resolved] Sun Direct — poor quality of telecast

ramapriya1989

from Bengaluru, Karnataka

Address:

Mandya, Karnataka

this is mr.x . experiancing major problem in the telecast from last 2 months. i had complainted to the sun direct many a times but still no development. nobody is coming to repair. all the channels are getting strucked. sun direct service is really very poor and not geiing to the customer. most of the people in my town is having same problem. complainting again and again is waste of time. so people who are attracted to the service please step backward. don not buy the sun direct service for ever. very poor customer service really dis satisfied.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

shruti verma

from Visakhapatnam, Andhra Pradesh

SUN DTH SERVICE — Non Availability of Channels and Sun Signal

Hi,

As per the telephonic discussion with customer connection ( more then 5 times), i have recharged my account with one month validity but still not getting any of the TV channels and signal.Inspite of repetitive complaints none of the representative has been sent to look into the same. My Account number is :[protected] R .

Regards,
Shruti

sinsai99

from Chennai, Tamil Nadu

SUN DTH SERVICE — Poor Service

We are holding this Sun DTH Servive for more than 3 years and the problem that we face with them is to the core. They just advertise that they are the leading DTH service provider but you will not be able to get the customer care executive on line so easily. The automated voice says "you are in queue and the call will be addressed in 10 mins" . If we have some issue with the service and we try to call the customer care, Please be noted that we have to wait for 10 days minimum to get them on line and the issue rectified.

FED UP really with the service of SUNDTH - TAN TANA TAN. SUCKS!!!

Gurusamy

from Chennai, Tamil Nadu

Hi. We hold Sun DTH for the past one month. Last 10 days our Home transponder not responding. No service person visited our place till date.
Advertisements are very attractive but the service is very poor.
Management has to take proper action.

manivannan1104

from Bengaluru, Karnataka

SUN DTH bolongs to Karunanidhi, Kanimozhi, etc etc they have to collect the money from the public to challenge the CBI case (200 cr scam) and get relieved from the case.