[Resolved] Sun Direct — no customer support | |||
Dear All, A sundirect connection was taken through MATHA COMMUNICATIONS, Chalakkudy, Thrissur. Due to visibility problems tried to contact matha communications. Did not respond saying that my particular area now does not fall under their area limits and suggested to contact cus care. when contacted cust care on 13 oct 10 vide complaint no.1/[protected] they told things will be rectified within 24 hrs. nothing happened for 48 hrs. when called again they once again told the same story , will be rectified in 24 hrs. when called for the third time they gave planet marketing contact number and asked to cantact them for support. Planet marketing also told they cannot do any thing without instruction from cust care. finally i called thamilnadu cust care on 26 oct 10.. they also took the contact no. and complaint no. but after 15 days no action has been taken by sundirect sujesh [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 76 0101 2345 [Customer care]
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
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Sir,
we have reported the complaint to Matha communication Potta, Chalakudy about One month back There is no response. Repeated reminders answer is same finally I visited their office, as per their direction paid Rs. 110/-on[protected] for recharing For the last 5 days no response from. Please advise them to attend the problem
Best regards
Reena k
[protected]