Sun Direct — No Connection

Sun Direct Connection — No response to services

This complaint is regarding the no response scheme of the sun direct people. This ia a new way of looting the customers I believe. Before taking the connection they told usthat the customers never complaint regerading their services. But this is something weird. It has been 3 months since the sun direct people have told us regarding the realignment, because of which we are not able to view any of the channels, even after paying the amount for that months. Whenever we contacted the customer care, they told us that after paying the amount for that month, sun direct officials will come to do the realignment, but no one responded and I wasted 3 months money. Being tired of their services I have also registered a complaint in the consumer court and they suggested me to drop a mail which will act as an evidence for us if they would not take any action that time. The court also suggested me that in case they are not able to sort out this, they will have to reimburse me back the amount, that I paid to your services (WITH PENALITY) for 3 months. When we went to the sun direct's compeitors to take a new connecton, we saw 4-5 consumers of sun direct who faced the same problem. I advise you all to be very careful with these people. Mark a copy to the consumer court whne yu drop such mails to these people otherwise they will not take any action. BEWRAE OF SUNDIRECT.

Registered a complaint. 3 days no response. Very bad service.