Sun Direct — Validity Problem

arunmr85

from Mumbai, Maharashtra

Address:

Kottayam, Kerala

i purchased one sundirect connection on 14-06-10,at that time the offer validity is for 5 months,as per the offer the i have validity till dec 11 2010,but the account is in grace period for 6 days,i complained in customer care many times ,but they actully cheating me ,my SMART CARD ID IS- [protected],
complaint id - [protected]

Radhakrishnan Niar
ponkunnam([protected])

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kumaradhap

from Mumbai, Maharashtra

My Sun DTH connection vide Smart Card No.[protected] R), I had renewed the same subscription for 1 year by paying Rs.1, 600.00 on 15.07.13. When i saw my sundirect account, the billing cycle shows monthly. I lodged a complaint through phone on 23.07.13. I received a message that your complaint no.1-[protected] and WRONG VALIDITY will be assigned to our engineer, will be attended shortly.

But today also the same billing cycle. LET ME KNOW, WHEN THIS COMPLAINT IS GOING TO BE ATTENDED. AFTER THE BALANCE IS NILL.

I NEED THE ABOVE ISSUE TO BE SOLVED OUT AS SOON AS POSSIBLE.

REGARDS.

RADHA. P