Sun Direct — Recharge issue

Address:

Kanchipuram, Tamil Nadu

Sir,
My Smart Card No : [protected]
I purchased a recharge coupon from Tambaram Singapore plaza (at Shanmugam Road, Tambaram) for 299 Rs.
Unfortunately the PIN no after scratching wasnt clear enough to be recharged. I contacted both Customer care and the concerned shop but they are not extending any help towards this. Please look into this issue and recharge my account. I have the Serial No for the topup coupon. Please note that below.,
Sr.No T[protected]