[Resolved]  Sun Direct — No response from the customer care center even after 5 complaints.

Address:

South West Delhi, Delhi

sir,
On 13 Oct 10 i have taken a SUNDIRECT DTH connection from a delar named SUNRISE VISION. located near flat no. 1, Type A, Pkt 2, Ph 1 Sec-7, Dwaraka, New Delhi. I had prefered for south pack of which i see only Telugu channels. But from the very next day Maa TV was had no signal. the message says that i satellite has changed soon a technical team will come to adjust the dishno even a single person has come to rectify the problem. From 02 Nov 10 not even a single channel signal was ok. On 7,9,14,15 and 18 Nov 10 i have made a complaint at customer care center every time i made a compliant i was provided with a complaint no's. of DL 3945 14/11,DL 3540 15/11, were provided. But to my surprise when i called them on 18th, customer care executive said that there were no complaints register earlier. i was surprise to hear this. I have almost wasted Rs 110 on making these calls. In place of attending the complaint they started make all lame excuses and this time this is reduculas.

one cannot cheat the customer like this, a immediate action may please required from your side.
thanking you

Yours Sincerely
N Maruthi