[Resolved]  Sun Direct — No Services

Address:

Hyderabad, Andhra Pradesh

Dear Sir,

I am using Sundirect connection with Smart card number is[protected],
Name: venkatesh
Number : [protected]

i had raised a complaint on 24th of Oct 2010 saying that iam not getting few channels one of the customer care executive told me that she had taken the complaint for the same wait for 72 hrs,

i have waited for 1 week again called to Customer care on 31st Oct 2010
(call 1) when i aksed the status a lady told me that there is no such complaint is raised when i asked her to transferr the call to TL she told that no TL will be avilable and disconnected the call,
(call 2) even she said that there is no complaint is raised when i asked her to transfer the call she told me that ther is no TL available later i asked her to give the mobile number of TL she is given some wrong contact number when i call to that number some body form Annanthpure answered the call and said that it is a wrong number and disconencted the call.
(Call 3) when i had called customer care a guy picked the call he appologised for what ever is happend and promissed me that issue will be resolved by 1st Nov evening.

issue was not resolved,

so again called customer care on 6th Of Nov 2010.

Some body answered the and when i have explained every thing she told me that she is taking another complaint on the same i aked her to transferr the call she transferred to Senior CCE Sureaseh, he said that the issue will be resolved at any cost by 6th Nov Evining.

but issue is still not resolved

i got fed up with this servies and i dont left any other opions other than approcing consumer form,

So iam raisning this complaint.

Regards,
Venkatesh.