Sun Direct — SET OF NOT WORKING

Address:

Bangalore, Karnataka

Dear Sir, My sun direct is not working from September 28th 2013. I called customer care and given a complaint on 29th September but still today My Complaint is not solved. When ever I complaint I get a message that your problem will be solve with in 48hrs.Next day I will get a message that your problem is solved. Without solving problem how they sent that your complaint is closed? Nobody is there for responsible for these things. Here I am mentioning some message I got in between these days without solve my problem. SR# 1-[protected] date 28/09/13 SR# 1-[protected] date 02/10/13 SR# 1-[protected] date 05/10/13 SR# 1-[protected] date 05/10/13 SR# 1-[protected] date 05/10/13 SR# 1-[protected] date 07/10/13 SR# 1-[protected] date 07/10/13 SR# 1-[protected] date 09/10/13 SR# 1-[protected] date11/10/13 I do not understand what is the use of complaining to sun direct customer care? Anybody responsible means please solve my issue. One day one technical person called and told me to pay Rs.500 for solving. Past three or four months back (exact date I am not remembering) signal not getting one person change my setoff box and collected Rs.150 from me. After three months again technical people are asking me to pay Rs.500 means it’s difficult for me to maintain sun direct set of box. If I delay one day for recharge, they will discontinue my channels, so for past 14days who will compensate my amount. Please help me to solve my problem at the earliest.