Sun Direct — Set up box not returned

Address:

Bangalore, Karnataka

Set up Box was given on 11April 2012, Still they are saying it will take one week to get serviced as it is year ending process is going on. (Geekay Distributors). Every 3 Months the set up box fails and they are charging Rs. 200/-. Almost 11 Days over every alternative day we are going, they say to come in the afternoon and before coming give a call. If we give a call they still you setup box has not yet came.
Those who give more money or belonging people, they will give the setup box immediately by putting their Smartcard No. For others they are delaying. Also after service they say free exchange within 30 Days, but after 60 Days surely the setup box fails.
Even the replacement setup boxes will be of bad condition, old and sometimes broken.