[Resolved]  Sun Direct — Cheating on package / activation

Address:

Tamil Nadu

Complaint ref no. - [protected]

My name is Himanshu Ojha & I got Sun direct DTH installed on Friday, 26-Mar-10. I opted for Hindi Basic & Murcury plus package & paid the distributor an amount of Rs 2100 upfront for four months.

I was told that hindi basic is on & it will take one hour for add on package to be on. (This was told on Friday, 26-Mar-10 evening). Today is Monday, 29-Mar-10 & it has still not been on. In fact, th basic package has also stopped & nothing is coming on TV.

I have been calling distributor for three days but he is ignoring my calls. Today over phone he informed me that I will not get murcury plus as I need to pay extra for that. He has not even given me the receipt for my payment.

I am harrased & have no other option to go to consumer court.

The details of distributor is -

Ranga Agencies, New No. 279/9, Jawahar Colony, 4th Avenue, Anna Nagar, Chennai - 600040. Phone - [protected].

Three days have gone waste. I want my money back OR they should be ready for legal action.

Himanshu Ojha