[Resolved]  Sun Direct — VALIDITY

Address:

Tamil Nadu

Dear Sir/Madam,

I have made an online transaction to recharge my Sun direct account (ID: [protected]) for Rs. 655 in times for 1 year subscription. The transaction reference no. is [protected].

Due sat-lite problem service not coming good for entire sun direct customers; then sun direct informed that you have to inform to customer care. Based on their information I was booked complaint on 11th Nov 2010 (C.No-1-[protected]), then was calling frequently and asking service. I was not getting any information. I was asking for call back from for answer, and complaint numbers are 1-[protected] (3rd Dec 2010), 1-[protected] (7th Dec 2010),[protected], 1-[protected], 1-[protected] (23rd Jun2011) & 1-[protected] (27th Jun 2011). There is no response from sun direct. Then I went to sun direct dealt and told the problem and they did re-a lineament on 22nd Mar 2011, due to no service for 4month I was called for validity extension (C.No:1-[protected], dt 23.03.2011). as per one year recharge my service was stopped on 27th Jun 2011. I am calling to sun direct customer care there is no response, they are telling validity will be extended.

I was sent a mail also to their contact email, no response for that also.

Please help me how proceed further.


Regards,

Vinaykumar.M