[Resolved] Sun Direct TV (P) Ltd. — no signal is received for the past three days | |||
From 6th July night I am not getting the signal. I called the customer care service phone no 39407575 on 7th morning around 6 am since I regularly watch christian programs. The person who took the call said there was some network problem and that it would be solved in another 4 hours. It is now 6 pm on 9th and still no signal. I have been trying to contact the customer care center but every single time from 7th noon till now the phone is engaged!!!! Please bring this complaint to some senior people who would attend to it. It is a real shame that right in the capital of Tamilnadu state the TV signals are not received by the Set Top Box that they supplied to us. We got the connection only on 16th June 2010. Not even one month!! Thanking you Deepa R.Theodore Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
it is true everyone is facing the same problem with sun tv
Reply
yes... customers across india are facing the same problem. This is cos they say that there is some major technical problem with the satellite transmission and they have informed ISRO (Indian Space Research Organisation) about the same. But i guess even ISRO is just sitting on this and doing nothing about it. Never knew ISRO is so laid back in their services to overcome this technical glitch.
This will certainly point towards the efficiency and quality of the satellites made by ISRO and consequently the service they provide when any kind of fault occurs. Other DTH service providers use foreign made satellites and are working poperly without any issues like this.
Yes! I am from lucknow! here is the same problem as mentioned above! and officers are not telling how much time it will take, we should get the compensation of this problem faced by us or our money should be refunded if the problem is not solved within next 5 days..! so that we may opt other networks!!
You all should raise the voice for this situation for me..!!
Shashank... Jaiswal!!
You all should raise the voice for this situation for me..!!
Shashank... Jaiswal!!
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