[Resolved]  Sun Direct — no signal

my sun card number is [protected]
my star cricket service is currenty scrambled

IN MY SUN DIRECT
STAR CRCIKET IS NOT COMING
I HAVE SUBSCRIBE STAR CRICKET NOW
MY MOBILE NUMBER IS[protected]

Hi.,

I'm using SUN DTH recently I'm getting E48-32 No Signal is coming. What could be the probelm. I did restore factory defaults. Still no signal is coming. I checked the connection to STB from Dish. Please let me know the solution for my query.

My Smart Card No. # [protected]

Regads
Hari Babu K

[protected] my sun card number, no signal in dth so please rectify the err as early as quick

login user name [protected] i am not getting clear picture

NOT GETTING PICTURE

login user name [protected] NOT GETTING PICTURE

the compaint about sundirect is genuine.Iam writing this on the 9th of July2010. The world cup is going on .The dth servrvice started the upgradation on 7th of this month . They closed the service without any notice to the costomers. Now we are froced to discontinue your service.Iam working in a reputed public sector firm having public contacts and I will do my best to discourage people to discontinue sundirect and move over to another good Dth service like Bigtv etc.All your Dealers of Marayoor in Idukki dt.Kerala state are stopped their service due to your iresponsibility.If you verify your records you can see that most of your costomers are dicontinuing from marayoor and Munnar.
The Bigtv is doing good costomer service.

No signal on Sun Direct since midnight 12 of 7 july. They say that the same is due to their sattelite issue and ISRO is working over it.

I am not getting any signals for the past two days. I am unable to reach customer service. Sun Direct customer service is the worst in the world.

Past two days i am not getting any channels. I am unable to reach them to raise a compliant, their customer service is a hell

No Signal Problem from last 4 Day But Sun Direct Authority Does comment anything, It's very very bad Singh for big DTH Company. They should tell something.

Sun Direct — regarding no signal

Sir, I took dth sun direct receiver, but I installed but it is no signal showing, we are getting so many problems to get the news from time to time. and it is very loss for us also. We pay the money and it is very loss of pay also.

So I request that pls. let us know what is the main problem to not get the signal.


Awaiting ur reply.

Have anyone got the sun direct issue cleared. Atleast 70% channel, after the STB Restore?

There is lot of malfunction in SUN Direct service...Every few days channels are goin out of signal & If we call the Customer service , they will put fault on our side..it is really going horrible.

Hi

I am a customer of SUN DTH, My smartcard numbr is [protected] (customer name: Balu Thota). I am facing problems with customer care.

I was activated some addon packages like discovery etc on sunday. After activating the new channels I was not able to watch my base subscription package ( Telugu channels - maa tv, ee tv, gemini tv etc). I called 2 times on sunday to customer care and they replied that they sent a request for "refresh" but it was not resolved. Again I called up on tuesday same thing happened and they said that they sent request for "hard refresh". On tuesday Again I called then somebody called himself as "Paritosh" said me that he is forwarding complaint to technical dept and it will get resolved by 24 hrs (Complaint no.[protected]. After 24 hrs it was not resolved and also the I got the message that complaint was closed. Again yesterday (4th Aug, Tuesday), I called again then somebody called himself as "Sayyad" told me that the old complaint is closed so he will be creating a new complaint[protected] and said that within one hour I should get call from tech dept. After one hour I called again somebody called himself as "Rohit" told me that within 2 hrs I should get call from sr executive, after insisting somany times he forwarded call to somebody called "Bintoo Sharma" and assured me that it will get resolved in 24 hrs. But today in the morning I saw a message that the second complaint is also closed, I dont know why it is again closed without resolving the issue. I called up again in the morning somebody called "pawan kumar" told me that he launched new comlaint[protected] and it will get resolved in 24 hrs, and also he told me that nobody called "bintoo sharma" is there in sr executive category.

I really fedup of calling again and again to listen same thing, also wasting my phone bills. And also I dont know who is telling truth or not.

I really hope that you can solve my problem without giving me false assurance. And also I want you to take serious action on those people who misguide the customers. I hope that you understand my problem. If I dont get any result from your end then let me know who else can solve my problem.

Thanks
Kedarnath

There is lot of channel notworking in bahrain pls help

I am a Sundirect customer. July month the channel I subscribed was not available due to Satellite problem. I was been informed that my validity will be extended till the situation resolved at SUNDTH but the actual what happened was my validity got expired on the due date without Iam being able to watch my preferred channel Kalaiger, POGO, etc in July 2010. I have again recharged my account in Aug still the same satellite problem continues and POGO is low signal strength and causing cracking sound while watching. Kalaigner TV -No signal

SUNDIRECT customer care dont have any solution for this

It shows past two months, my favorite channel I am not able to view and SUNDTH swindling the money without providing the service which they take money but.

No validity extension was provided by SUNDIRECTDTH

Smarcard # [protected]

Signal Reception Problem

I am old subscriber of SUN Direct DTH Connection.The Quality of Channel Reception is amazing during regular weather, but during rainy time I have experienced off no signal Error (something like "E48 No Signal") appearing on the Television Screen.Once this happens, there is no resumption of Signal anymore and we will be able to watch the Channels only after switching Off and Switching On both the Television and the Set Top Box.I do not know whether this is how System Behaves in all the Cases, but Surely this is going to be a major SetBack if it happens to be the same in all the cases. i am send request to the company 3 times, they came and solved by taking charge of Rs.150/- fot each time. kindly take action on
dth operators especially on SUN DIRECT and return my money for 3 times.

G.CHANDRA BABU
PH:[protected]

sun dish — no signal / interrupted signal

there is no signal from satalite code-48, 32 since 07th sept 2010.Technicians can not find fault! .Intermittently the dish conveyed signals for 4 hrs. but again fails! what is going on there?

I agree with above complaint, my smart card no is [protected] I also have the same complaints my family fed off with Sun Direct it is not working from 8pm to till morning from last 2 months. Our favourite channel is "colors" which shows no signals or poor signal after 8pm, customer care is also not available from evening onwords today after discussing with customer care with almost 2 hours they recd my complaint & gave me the complaint no of[protected] & promised that technician will visit our house within 48 hrs & he will solve the problem lets wait & watch what "fraud Sun Direct" full fill its promise?. I don't have faith