Sun Dth — No customer care

Address:

Jorhat, Assam

I am sun DTH customer with smart card number [protected]. Since yesterday E50-32 error message is coming over TV screen after getting whole screen blank . I contacted Sun DTH customer care[protected] and got the complaint number 1-[protected] and it has been said that technical person will contact you and problem will be resolved within 24 hours. On[protected] when no body has contacted me i again called the customer care and got surprised after hearing the sentence that " YOUR COMPLAINT HAS BEEN CLOSED". Without contacting me or without taking feedback from me complaint got closed. now they have given me another complaint number 1-[protected] and i will have to wait again for 24 hours. Simply no care of customers..Feeling very disappointed with the irresponsible behaviour of SUN DTH. Kindly do the needful as its not the way to provide the service.