[Resolved] Sun Dth — Free upgradation

Sunny George

from Mumbai, Maharashtra

Address:

Kerala

I'm a subscriber of Sun DTH and now they have announced change of satellite and free upgradation to all Sun DTH buyers. The Dish and tuner are insalled in Perinthalmanna. Whenever I contact the dealer / distributor :(Hytech - Phone :[protected]), they say the will send the technician . I have waited for three weeks. Now they say that the subscribers should pay a service charge of Rs. 150 for upgradatioon. There is no justification in it (?)
Musthafa

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ganapathi_subbu

from Delhi, Delhi

Sun DTH - Horrible service. First of all it is very difficult to get the customer care numbers. By any chance if we get it, most of the time they say the server is not working. Even after all these hurdles I managed to register my complaint 4 to 5 times. But till now no action has been taken.

Above all there is no access to higher ups of SUN DTH. Further pathetic is the nodal officers' numbers. I tried several times, first few times came as engaged and last 3 times it is coming temporarily out of order.

I feel like I have been royally taken for a ride by SUN DTH people. I am not able to view many of the channels for the last 15 days.

Please don't go for SUN DTH.