[Resolved] Sun Dth — Blank Screen | |||
Hi, I have bought a new connection (smart card no: [protected]) two months back. In this two months I am able to see only ten days all the channesls. For last two weeks I am not able to see any channel. I have registered the last complaint on 11th August'10 (complaint number[protected] . According to SUN DTH service assurance, with in 24 hours it will should be resolved. Till now no one turned back. In this period, i have followed the same for six to seven times for the progress. No positive things turned yet. On 22nd August'10, I received a message that the issue is resolved although that is not true. Till now I am not abale to see any channel (i.e. Blank Screen) I gave them a call today (24th August, 2010), first they gave a in valid contact number of distributor to discuss the issue. On second time, another quey helper informed that it was not raining at Lajpat Nagar, thats why the issue was closed from SUN DTH side. I spoken with their senior member Imran and Nashad, their reply was "We cant help you" Now tell me from where I will get the help!? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 76 0101 2345 [Customer care]
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
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I never seen a reponse like this from any customer service ...Last 2 month i am trying to resolve my Sundirect tower issue ...becaoz they have changed their badwidth ... I am fed up with calling them daily for last 2 months and unque dialogue from them within 24 hrs you will get the call from technical department . Stupid service...No call came till now ...Can some body give me the CEO or CHairmain email id of the sundirect, so that i can email or call them to talk about their worst service in their business . That is the last option for me now ...
MY Smart card no is : [protected]R ...Few complaints raised are below,
[protected] - compliant no
1-[protected] - compliant no
sun128813 - complant no
Ref no: BG0023, 49 - talked to rajesh Rakesh on [protected]
Does it mean no body in the world can question them even we have paid and no getting their service ?
PLease help me out to sort this issue and thanks in advance .