[Resolved]  Sun TV Network Limited / Sun Direct DTH — Customer Service

Address:

Hyderabad, Andhra Pradesh

From the last one month, I'm not getting the channels including SunTV, KTV, SunNews because of the Satellite change. Dish has to be re-aligned to get the channels.
I made a complaint through Customer care,Hyderabad on Oct'26 2010. No resolution for the issue has been met Yet.

From the last fifteen days, I'm calling Customer care, Distributor daily and reporting the problem. They are simply asking the Smart card number, Contact Address & Phone number and giving the assurance that the problem will be solved in 24hrs time or within 2 to 3 working days but problem has not been attended or solved yet. I want to report this issue to Nodal Officer, Andhra Pradesh but his phone will be either in Unattended mode or Out of Order. Customer care at Hyderabad is totally a failure in resolving the customer problems.

SunDirect Smart Card Number:[protected]R
Home Location: VI TH PHASE, KPHB COLONY, Kukatpally, Hyderabad-72

Sun Direct Customer care No: [protected]

Nodal Office Contact Details:
Mr.Rama Rao
SUN DIRECT TV (P) LTD
Survey No.133, Plassey Lane,
MBN Reddy Gardens, Bowenpally,
Secunderabad - 500 011

Email: [protected]@sundirect.in
Phone:[protected]
Fax:[protected]